AI Agents

AI agents that do real work, reliably

Bespoke AI agents designed and built with our expert team, joined up to your data and systems, with human oversight built in. Built with our AI Agent framework for higher success and speed.

ISO 27001 since 2019GDPREU AI Act2M+ automations in production
NHS Deloitte Santander Reed Ford BT HS2 Capita

"Kortical has automated over 5,000 hours, a huge productivity boost, and an ROI of over 600%."

Two ways to get started

Bespoke AI agents, or build your own chatbot today

Consulting-led

Bespoke AI Agents

Custom AI agents designed and built with our expert data scientists and developers, tailored to how your business actually works and taken safely into production.

  • We join up your data sources, CRMs, documents and internal systems
  • Human oversight and approval gates built in
  • Best for complex, high-value workflows: tax compliance, customer operations, document processing
Talk to our team
Self-serve · Free to start

KorticalChat

Our easy chatbot builder with built-in RAG. Launch a branded AI chatbot grounded in your own content, without writing code.

  • Upload documents and connect your knowledge base
  • Live the same day, no coding required
  • Best for customer support, internal knowledge assistants and FAQ automation
  • Upgrade to bespoke agents whenever you are ready
Try KorticalChat free
The problem

Why 95% of AI agent pilots fail

Most AI agents demo well and then fall apart in the real world. The industry's own numbers tell the story.

95%

of enterprise AI pilots fail to reach production, according to MIT research.

MIT report
~50%

real-world tool-call accuracy for leading general-purpose LLMs on complex multi-step tasks.

Benchmark source
1 in 5

responses from unguarded chatbots can contain hallucinated or off-brand content.

Study source
Kortical flips that stat where most POCs reach production 92%.
How Kortical agents work

Engineered for reliability, not just demos

01

Intent reduction

We narrow each request to a known, testable intent before the agent acts, collapsing the space where errors can happen.

02

LLMs + expert systems

Language models handle understanding; deterministic expert systems handle the steps that must never be wrong.

03

Multi-agent graphs with memory

Complex workflows are decomposed across specialised agents that plan, act and remember context across your systems.

04

Verification at every node

Each step is checked before the next begins, with human review where the stakes demand it and a full audit log throughout.

Proven at scale: 2 million+ messages handled in production, zero brand incidents. Every bespoke build is delivered by research grade data scientists and developers who integrate your data sources, not a generic tool left on your desk.

What you get

Agents that act, not just answer

Agents that act

They complete workflows across your systems, not just draft replies.

Speed to value

Live in weeks, not multi-year transformation programmes.

Fewer mistakes

Verification at each step keeps error rates below manual processing.

Human review built in

Approval gates wherever your risk appetite requires them.

Enterprise-ready

ISO 27001, GDPR, EU AI Act, audit logs and access controls as standard.

Use cases

Where agents earn their keep

Email to CRM

Read, classify and action inbound email straight into your CRM with nothing lost.

Bespoke

R&D tax pre-qualification

Assess eligibility and prepare compliant dossiers, the workflow behind Deloitte's 90% automation.

Bespoke

Customer support resolution

Resolve, not deflect: grounded answers from your own knowledge base.

KorticalChat

Document processing

Extract, verify and file information from contracts, invoices and forms.

Bespoke

Recruitment screening

Shortlist and schedule at scale, the work behind 5,000+ hours saved at Reed.

Bespoke

Internal knowledge assistant

Give every employee instant, sourced answers from policies and documentation.

KorticalChat
Results

Numbers our clients report

50x

time improvement in the Tax compliance workflow at Deloitte

600%

ROI on AI agents at Reed

80%

of a role automated in financial services

5,000+

hours saved in recruitment processes

Integration

Works with your stack

Agents connect to the systems you already run, through APIs, databases and document stores.

SalesforceMicrosoft 365Google WorkspaceSAPSlackZendeskPostgresSnowflakeREST APIs
Security first: ISO 27001 since 2019, zero breaches · GDPR & EU AI Act compliant · Trusted with NHS patient-level data · Your data never trains models
FAQ

Questions, answered plainly

What is the difference between KorticalChat and a bespoke AI agent?

KorticalChat is a self-serve chatbot builder with built-in RAG: upload documents, connect your knowledge base and launch a branded AI chatbot without writing code, free to start. Bespoke AI agents are custom-built by our data scientists and developers, integrated with your data sources and systems to automate complex workflows end to end with human oversight.

How long does it take to deploy an AI agent?

KorticalChat can be live the same day. Bespoke AI agents typically reach production in weeks rather than months, and every Kortical AI agent pilot to date has reached production.

How much does an AI agent cost?

KorticalChat is free to start, with paid tiers as you scale. Bespoke agents are scoped to the workflow being automated; clients such as Reed have seen a return on investment of over 600%.

How do Kortical AI agents avoid hallucinations?

We combine LLMs with expert systems and verify outputs at each node of a multi-agent graph, reducing the space of possible errors. Our agents have handled over 2 million messages in production with zero brand incidents.

Can humans stay in the loop?

Yes. Approval gates and review queues sit wherever your risk appetite requires them, and every action is logged for audit.

Is our data used to train models?

No. Your data is never used to train models. It is encrypted at rest and in transit, with EU and US hosting options.

Get started

See what AI that actually works looks like

Book a focused demo of either product and we will show you the quickest path to production.

Or try KorticalChat free