The Accountancy Cloud are a software company that works with start-ups and scale-ups for their accounting and bookkeeping needs. They heard of the ability of AI to automate language or text-based tasks and looked to apply that technology in their platform to speed up their service to their clients.

To automate the classification of Plaid transactions directly into Xero without the need for a person to match the transaction to the right account code.

The Accountancy Cloud team chose Kortical as the platform ensured that they would get quality results, with an ML model that they could deploy quickly as they wanted a tool that would enable them to work at the pace that they are used to working at. Kortical also provides data science support and strategic advice, which they also leveraged to ensure the best quality ML outputs at the end.

The first thing is the data - historical Plaid transactions with matched Xero account codes were uploaded to Kortical. The platform automatically:

• Cleaned the data
• Created the NLP embeddings
• Category encoding
• One Hot encoding
• Took 20% of the data for testing against
• Used AI to find the best model for that data
• Trained 1000’s of models
• Fully explainable AI models with high level and row by row explanations
• Created a fully scalable model ready for production via API

The results had to be the same or better than current methods of people applying those classifications and Kortical managed to achieve that: 98% accuracy

Having a great AI model is only part of the solution, the key is being able to integrate it into the application it needs to automate. This is where companies have found it hard to go from a great model to one that works at scale and live in production. However Kortical takes care of this process by making that model robust - with built in failover and redundency, and highly accessible via a REST API - with service level guarantees on uptime. This meant that The Accountancy Cloud were able to go from data to live NLP model working in production in
6 months. Adding increased speed and consistency of service that only a machine learning model can achieve.

Kortical’s platform does not end with predictions, it is also learning with new data and as new clients are onboarded. This ensures that the models do not degrade but also that they can also improve over time, guaranteeing the highest quality machine learning at any given point in time.

This kind of success has been repeated with many different companies and different datasets, with not only great models but great ML that can be embedded into an organisations’ systems quickly to get value from AI fast.

If any of these points interest you, do get in touch with us via the form below. We would love to hear from you.