Blog

Articles and updates on the latest work that we see in Generative AI and Chat technology.

October 18, 2024
5 Truths About AI in E-Commerce 
McKinsey & Company released a new research revealing the role of next-gen technology in e-commerce. The insights from McKinsey's research are clear: AI adoption, omnichannel strategies, and data-driven decision making are no longer optional; they're essential for thriving in the digital marketplace.
October 14, 2024
Top Shopify Inbox Alternatives: Gorgias vs Tidio
Outgrowing Shopify Inbox? Discover AI powered alternatives that automate customer support for your growing store. We've summarised customer reviews from the Shopify App Store for Tidio and Gorgias for you to easily compare the solutions.
October 3, 2024
Analysis: How Good Is OpenAI o1 At Reasoning? Was This Model Too Dangerous To Release?
Read the background to the controversy, methodology for measuring reasoning and the surprising result!
September 23, 2024
Top 6 Benefits of AI Chatbots for Shopify Stores
Thrive in this new era of intelligent e-commerce and explore the top 6 benefits of AI Chatbots. Discover how they help you sell more, keep your customers happier, and give your human agents the ultimate support.
September 17, 2024
How to Improve Shopify Sales with AI Shopping Assistants
The latest AI technology personalises and elevates your Shopify shopping experience, setting your store apart from the competition, with AI personal shoppers.
September 17, 2024
Integrate an AI Chatbot for Website Optimisation 2024
Understanding your visitors is key to website optimisation. AI chatbots are the best AI tool to bring you these insights and help you achieve your website goals. Read on, to learn how AI chatbots help optimise your website.
September 4, 2024
Shopify AI Integration: Lessons Learnt in Optimising E-Commerce with AI Personal Shoppers
Learn from real-world implementations, how customers interact with AI not just for support but for navigating and researching products. See the transformative effects of empathetic AI on enhancing the overall customer experience.
August 22, 2024
Elevate Your Shopify Store with an AI Personal Shopper
Discover how AI personal shoppers can boost conversions and enhance customer experiences by providing personalised recommendations and automating customer service. Increase sales effortlessly—no coding needed.
August 9, 2024
How to Create an AI Chatbot Using No-Code Platforms
AI technology is here and available to all, so this is a guide to how to build an AI chatbot with a no-code platform so you can start your journey today.
July 10, 2024
Gen AI Roadmap: How to go from Idea to Deployment in Weeks
Learn how to go from zero to a fully deployed Gen AI solution in as little as 1 week. Free Gen AI roadmap template included.
July 2, 2024
Digital Twins as a Coaching Support Tool: Empowering Thought Leaders with AI Agents
Read how autonomous AI agents, acting as virtual digital twins, offer authors and thought leaders an exciting opportunity to extend their digital reach, engage with their audience more effectively, and maintain the personal touch that defines their unique brand.
June 14, 2024
Pros and Cons of Shopify Chatbot vs Tidio vs Gorgias vs KorticalChat
Shopify store owners this is the post that will help you quickly see which shopify chatbot is right for you. Compare Tidio, Gorgias, Shopify Inbox and our very own KorticalChat to which solution is right for you.
May 17, 2024
Transforming Helpdesk Support: The Benefits of AI Knowledge Base Chatbots
Looking to upgrade your helpdesk and knowledge base self-serve offering? Discover how an affordable and efficient RAG-powered AI chatbot can revolutionise your customer support, enhance user experience, and reduce costs.
April 25, 2024
The Rise of AI Agents: How to Create AI Agents and Why You Want To
AI Agents are the hot topic in Gen AI right now and for good reason they are brilliant at automating full job roles. Read the limitations and how to overcome them here.
March 31, 2024
Case Study: Innovator International Increases Market Share with AI Customer Support Chatbot
Hear directly from a KorticalChat customer, Richard, the Director of Innovator International on the power of AI chatbot for his business.
March 31, 2024
KorticalChat User Guide: How to Create and Deploy AI Chatbots
A guide to help you set up your AI chatbot for success.
March 12, 2024
Maximising Efficiency in 2024: Top AI Bot Solutions for Your Business Needs
AI chatbot technology is here to stay, read for ideas on the types of AI bots and points to consider when choosing your AI bot strategy.
February 15, 2024
Shopify AI Chatbot, the Future of Customer Service
The power of Gen AI chatbots integrated with Shopify is the future of automated customer service. Read more about the advantages and the best way to implement your AI chatbot for Shopify here.
January 4, 2024
Case Study: How The Edit LDN Scaled High-End Customer Support with a Custom AI Chatbot
Hear how AI chatbot has helped reduce costs by 88% and improve customer care.
December 18, 2023
Unlocking the Power of LLMs with Retrieval Augmented Generation (RAG)
RAG enhances LLMs by integrating your data, making AI chatbot responses more accurate and relevant.
November 15, 2023
How to use ChatGPT for your Website. What are the Challenges & Mitigations?
Before you embark on an AI chatbot for your website, find out how to reduce the risks and gain the benefit.
October 4, 2023
Limitations of ChatGPT and How to Overcome them with Custom ChatGPT Chatbot
ChatGPT by itself is not fit to let loose with customers but customised it is super powerful.
September 28, 2023
Exploring the Pros & Cons of an AI Chatbot
A deep dive into the pros and cons of an AI chatbot and how to avoid some of the pitfalls when building your own.
September 8, 2023
Diving into KorticalChat: Setting up your ChatGPT chatbot
A guide to creating and iterating on your ChatGPT chatbot to meet your goals!
July 24, 2023
Harnessing the Power of ChatGPT for Customer Service with KorticalChat
KorticalChat is a revolutionary solution that combines the best of AI technology with the personalised touch of human interaction.
July 24, 2023
How to Create Your Own Custom ChatGPT Chatbot
This post will guide you through creating a custom chatbot using OpenAI's state-of-the-art language model, ChatGPT in minutes with no coding required.

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